About Us
Enterprise and Cloud Services (ECS) is primarily responsible for system administration and maintenance of hardware, software, and cloud environment supporting the campus enterprise systems.
Led by Director Bruce Hagan, ECS manages enterprise resources including private and public cloud Infrastructure and ancillary services. Services rendered include: server and desktop virtualization, cloud computing resources configuration and maintenance, backup and recovery, server hosting, co-location services, data center management, Scantron exam scoring, and SOTE processing.
Services
- Enterprise Services
- Backup and Recovery
- Enterprise Active Directory
- Optical Mark Reading - Exam Scoring (Scantron)
- Server Co-location
- Server and Systems Management
- SOTE (Student Opinion of Teaching Effectiveness) Processing
- Private Cloud Services
- Virtual Environment Infrastructure
- VMWare Snapshot Removal
- Virtual Desktop Infrastructure
- Virtual Environment Infrastructure
- Public Cloud Services
- Amazon Web Services
- Microsoft Azure
| Name | Title | Phone | |
|---|---|---|---|
| Bruce Hagan | Director, Technology Operations, Cloud Services and Customer Support | (909) 537-4242 | bruce.hagan@csusb.edu |
| Elsa Lopez | Administrative Support Coordinator | (909) 537-3338 | elsa.lopez@csusb.edu |
| Abhishek (Andy) Chander | Operating Systems Analyst Lead | (909) 537-7780 | achander@csusb.edu |
| Gerardo Garcia-Sotelo | Operating Systems Analyst Lead | (909) 537-7729 | gsotelo@csusb.edu |
| Patrick Chinpanich | Operating Systems Analyst | (909) 537-7306 | vchinpan@csusb.edu |
| Adrian Piceno | Operating Systems Analyst | (909) 537-7287 | apiceno@csusb.edu |
| Randy Rouch | Information Technology Consultant | (909) 537-5475 | rrouch@csusb.edu |
| Gene Young | Equipment Systems Specialist | (909) 537-3298 | gey@csusb.edu |